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Windows Server OS Restarts Suddenly During the Installation Process or After Uninstall Process For AutoVue For Agile RUP5 (21.0.1.5) (Doc ID 2427543.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Autovue for Agile Product Lifecycle Management - Version 21.0.1 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
When installing AutoVue for Agile PLM : Patch 27998404 (21.0.1.5) windows OS suddenly gets restarted automatically.
Also after uninstalling AutoVue for Agile PLM, OS restart is also observed.
 
FACT
Installer was run in GUI mode. 

STEPS
1. Double click setup_av_win.exe for Agile PLM : Patch 27998404 (21.0.1.5)
2. Proceed to install AutoVue for Agile PLM

Cause

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In this Document
Symptoms
Cause
Solution


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