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Job Status \ View Log Action Displays a Blank Page (Doc ID 2427756.1)

Last updated on AUGUST 13, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.2.12.0 to 16.2.14.0 [Release 16.2]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

In version 16.2.12, the P6 Professional --> Tools --> Job Services --> View log action displays a blank screen.

EXPECTED BEHAVIOR

The log page displays as expected.

STEPS

The issue can be reproduced at will with the following steps:
1. Start a job in P6 Professional.
2. Go to Tools --> Job Status.
3. Select the job and click View Log.
4. Note the page loads but is blank.

Cause

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