My Oracle Support Banner

Unable to Apply Expected Discount Against Multiple Non-Currency Resources (Doc ID 2427849.1)

Last updated on AUGUST 23, 2024

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On all versions of Oracle Communications Billing and Revenue Management, when discounting multiple non-currency resources where one resource is credited and the other debited, the expected discount is not correctly applied.  Only a portion of the expected discount amount is being applied.

For example, if a product grants 1000 units of Resource 2 (R2) at the cost of 2000 units of Resource 1 (R1), a 100% discount configured for R1 will only discount R1 by 1000 units as the total charge is assumed to be 1000 R1 units (2000 + -1000).

To reproduce this issue:

  1. Specifically, the "adjusted discountAmount" has been reduced to -1000.

    Changes

     

    Cause

    To view full details, sign in with your My Oracle Support account.

    Don't have a My Oracle Support account? Click to get started!

    In this Document
    Symptoms
    Changes
    Cause
    Solution
    References


    My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.