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When Running the Send to Unifier Synchronization from P6 the Error "Unifier Return Code Is 500. Server Error, Contact The System Administrator" Occurs (Doc ID 2428069.1)

Last updated on AUGUST 15, 2019

Applies to:

Primavera Gateway - Version 17.7 and later
Primavera P6 Enterprise Project Portfolio Management - Version 17.7 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to run the Get Activity Data from P6 synchronization from P6 to create an Activity Sheet in Unifier, the following error occurs.

ERROR
-----------------------
Unifier return code is 500. Server Error, contact the system administrator.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to P6 EPPM > Projects > Activities
2. Click on Actions and select Exchange Data
3. Choose Get Activity Data from P6
4. Go to View Service Status > View Log and see the error

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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