My Oracle Support Banner

Cycle Fee Item Mapped To Next Bill Object Instead Of Current Bill Object In Advanced Billing Case (Doc ID 2428173.1)

Last updated on AUGUST 10, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.20.0 version, Subscription Management

There is a requirement to configure the products with in-advance billing with X Days or Months. For a customer with in-advance billing product purchased, when billing is performed on the BDOM (billing day of month) the behavior looks fine. Even if billing ran later to BDOM date within in-advance number of days, the behavior looks fine. However, if billing is performed after (BDOM date + in-advance days), the cycle fee items are not mapped to correct bill.

Actual Behavior:

The event/item corresponding to the monthly charge is mapped to next bill object (INCORRECT)
The event/item corresponding to the advanced period is mapped to current bill object (CORRECT)

Expected Behavior:

Cycle Fee should be charged in the current Bill only

Steps to Replicate:

1.    On 20-May-2018, create an account with backdate 23-Apr-2018, BDOM is 23
2.    Purchase a monthly cycle forward (MCF) product with advance billing of 4 days, with cycle fee override amount of $0
3.    Update the purchased product to set the cycle fee override as $3000 and override flags
4.    Run billing on 25-May.
5.    Run billing on 28-Jun

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.