Issue With Payment Application On Invoice Level When There Are On-account Credits
(Doc ID 2428331.1)
Last updated on SEPTEMBER 25, 2018
Applies to:Oracle Financial Services Revenue Management and Billing - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
When user tries to make a payment to an open invoice and if the account has open credit notes on it, the program automatically links all the open on account adjustments to the invoice and applies the payment for the remaining balance and creates a new line with the payment amount equivalent to credit amount.
Account ABC, Adj 1 -100$, Adj 2 -200$, Invoice1 500$
When user tries to make a payment of 500$ on the above invoice, it will create two payment lines on a payment event.
Payment 1: 200$ (500-(100+200)) match type(Bill ID) = Match Value (Invoice 1)
Payment 2: 300$ (200+100) match type(Bill ID) = Match Value (Invoice 1)
Is it possible to keep the adjustment on on account level itself, they do not want it to be matched to invoice?
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