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Stock Order Reconciliation Does Not Allow Adjustment Type Freight Claim For In-Transit Transfers (Doc ID 2428431.1)

Last updated on AUGUST 10, 2018

Applies to:

Oracle Retail Merchandising System - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

The “Stock Order Reconciliation” screen does not allow the user to apply adjustment type “Freight Claim” for in-transit transfers. The following message is displayed:


“This shipment has not been received yet and may only be adjusted by Forced Receipt.”

There is no way to have a receipt in cases where a shipment complete lost or damaged. When the user applies “Forced Receipt” then using Freight Claim is no longer an option as the UI filters received shipments.

Steps to Reproduce:

1. Open Stock Order Reconciliation.
2. Search using Distro Type: Transfers.
3. Select any open shipment without receipts and apply Adjustment Type: Freight Claim.

Changes

 

Cause

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