Error "A communication error occurred: Operation timed out" Clicking The 'Project Activities' Link From The 'Link To Activities' Column Of A Primavera Analytics Analysis
(Doc ID 2429162.1)
Last updated on SEPTEMBER 25, 2019
Applies to:Primavera Analytics - Version 220.127.116.11 and later
Information in this document applies to any platform.
When clicking on "Project Activities" hyperlink within the 'Link to Activities" column of an analysis which should launch a link to the associated activities within P6 EPPM, P6 (web) module, a new browser window opens attempting to launch P6 but generates the following error in browser:
Details: "A communication error occurred: "Operation timed out
The Web Server may be down, too busy, or experiencing other problems preventing it from responding to requests. You may wish to try again at a later time"
However, the URL is not the correct URL which should be used to access the P6 environment. When adjusting the URL to the correct host:port, the P6 application opens successfully.
When clicking on "Project Activities" hyperlink within the 'Link to Activities" column of an analysis, the correct host:port combination should open within a new browser tab to access the P6 EPPM, P6 (web) module.
The issue can be reproduced at will with the following steps:
- Login to OBIEE
- Click Dashboards dropdown
- Click the associated dashboard link which contains the analysis you wish to load and has the "Project Activities" link added
- After the analysis loads click the 'Project Activities' link to launch the project activities within P6 in a new browser tab
- Note the actual behavior which occurs
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