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Newsfeed Generation Fails During Product Purchase when Account Has 100% Discount of the Product Purchase Fee Event (Doc ID 2429382.1)

Last updated on MARCH 22, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.20.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Communications Billing and Revenue Management(BRM), 7.5.0.20.0 Version,

When an account has a 100% discount of the product purchase fee event, the newsfeed generation fails during product purchase.

Issue: In Billing Care transactions page, override amount not shown if it is fully discounted.

Steps to reproduce
--------------------
1. Create an account
2. Purchase Internal discount deal
3. Purchase One time product by overriding the amount

Expected Behavior: One time product override amount should be shown in transactions page.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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