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Error: Dbexpoda40.dll At 0000000000005EE7 When Logging into P6 Professional (Doc ID 2429626.1)

Last updated on JULY 25, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.2.0.0 to 16.2.14.0 [Release 16.2]
Information in this document applies to any platform.

Symptoms

When attempting to login to P6 Professional the following error is received:

Exception EAccessViolation in module dbexpoda40.dll at 0000000000005EE7.
Access violation at address 0000000009F05EE7 in module 'dbexpoda40.dll'. Read of address 00000000009D7E93C.

 

The issue can be reproduced at will with the following steps:

  1. Login to P6 Professional via direct database connection, CloudConnect, or PVD.
  2. Observe reported error.

Cause

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