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Automation Task Getting Stuck In Received State During Amendment (Doc ID 2429644.1)

Last updated on AUGUST 10, 2018

Applies to:

Oracle Communications Order and Service Management - Version 7.3.5.0.0 and later
Information in this document applies to any platform.

Symptoms


We observed that the Automation task is getting stuck in the received state .

We have observed, When order state is amending, first task of order is getting stuck in received state.
If we change the state from received -->Accepted-->received, it starts working.


Changes

 

Cause

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