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User SYSUSER Is Not Authorized To Access The Script: Raise Synchronization Alert. (Doc ID 2430918.1)

Last updated on FEBRUARY 01, 2021

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.2.0.3.9 and later
Oracle Real-Time Scheduler - Version 2.2.0.3.9 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
User SYSUSER is not authorized to access the script: Raise Synchronization Alert.

We are getting error "User SYSUSER is not authorized to access the script: Raise Synchronization Alert." for batch job M1-RSIBP.
The SYSUSER is in user group "ALL SERVICES" and "ALL SERVICES" has full access to application service F1-DFLTAPS.

- 201X-06-12 23:51:27,987 [DEFAULTWorker:0] ERROR (mcp.rsi.RSIBatchProcess$RSIBatchProcessWorker) Error Observed while executing Call back RSI Record ::039282777546601531464627692
com.splwg.shared.common.ApplicationError: (Server Message)
Category: 11002
Number: 11108
Call Sequence:
Program Name: RSIBatchProcess$RSIBatchProcessWorker
Text: User SYSUSER is not authorized to access the script: Raise Synchronization Alert.
Description:
Table: null
Field: null

 

Cause

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