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Worksheets Showing 'DOCTYPE HTML PUBLIC' Error When Remained Idle For More Than 30 Mins (Doc ID 2431114.1)

Last updated on AUGUST 02, 2018

Applies to:

Oracle Demantra Demand Management - Version 12.2.6.2 and later
Information in this document applies to any platform.

Symptoms

Demantra version 12.2.6.2

OAM 11g Integration with SSO

Demantra worksheets showing 'DOCTYPE HTML PUBLIC' error when remained idle
for more than 30 mins
Please note that, users are facing this issue after demantra instance got
migrated to new 10g SSO changes.
We are getting this error even when demantra worksheet is in use.

User has reported another scenario that - while working in demantra
worksheets, if they do ALT+TAB to navigate to other file or page and again do
ALT+TAB to come back in demantra worksheet. Worksheet shows this DOCTYPE
error and become non editable.

As this is causing loss of user's unsaved data

Cause

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