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Error Encountered in 'Download items from RMS' After Applying Patch 28194001 (Doc ID 2431948.1)

Last updated on AUGUST 08, 2018

Applies to:

Oracle Retail Merchandising System - Version 16.0.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to use Download items functionality in RMS after deploying patch 28194001 - RMS_16.0.1_CUMULATIVE_HF_JUL_2018_2, the following error occurs:

Error: Nullpointer exception
          LOGGER_LOGS table exception "ORA-00907: missing right parenthesis@2ITEM_INDUCT_SQL.create_s9t"

Steps to Reproduce:
1. Login to RMS.
2. Navigate to items.
3. Select 'Download items from RMS'.
4. Search for an item.
5. Click download.
6. Notice the error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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