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SIM Handheld Container Lookup Displays Incorrect SKU Total (Doc ID 2432537.1)

Last updated on SEPTEMBER 16, 2019

Applies to:

Oracle Retail Store Inventory Management - Version 16.0.1 and later
Information in this document applies to any platform.


For the Oracle Retail Store Inventory Management (SIM) handheld (HH), when an item is associated with multiple transfer document IDs within the same container, the HH is treating them as different items. The PC application correctly treats them as one item and displays the Total SKUs correctly.

Steps to reproduce:

1. Locate a container that has the same SKU associated with multiple document IDs.
2. Sign into SIM Handheld.
3. Navigate to Lookups -> Container Lookup.
4. Enter the container ID and observe the total SKUs is incorrectly displayed.





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