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File Manager Fails to Start Up (Doc ID 2432745.1)

Last updated on AUGUST 08, 2018

Applies to:

Oracle Agile PLM Framework - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

On : 9.3.6.0 version, Folders, Files & Attachments

When attempting to start up File Manager,
the following error occurs.

ERROR
-----------------------
CATALINA_BASE: /app/oracle/Agile/Agile936/FileManager
CATALINA_HOME: /app/oracle/Agile/Agile936/FileManager
Command line argument: -Djava.util.logging.config.file=/app/oracle/Agile/Agile936/FileManager/conf/logging.properties
Command line argument: -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager
Command line argument: -Djdk.tls.ephemeralDHKeySize=2048
Command line argument: -Dcatalina.base=/app/oracle/Agile/Agile936/FileManager
Command line argument: -Dcatalina.home=/app/oracle/Agile/Agile936/FileManager
Command line argument: -Djava.io.tmpdir=/app/oracle/Agile/Agile936/FileManager/temp

ERROR com.agile.webfs.configuration.FileServerConfigReader - Failed to load the configuration file server.conf
java.io.IOException: Unable to load server.conf
at com.agile.webfs.configuration.ConfigurationLoader.getPropereties(ConfigurationLoader.java:55) ~[classes/:?]
at com.agile.webfs.configuration.FileServerConfigReader.loadFileServerProperties(FileServerConfigReader.java:91) [classes/:?]
at com.agile.webfs.configuration.FileServerConfigReader.<init>(FileServerConfigReader.java:159) [classes/:?]
at com.agile.webfs.configuration.FileServerConfigReader.getInstance(FileServerConfigReader.java:47) [classes/:?]
at com.agile.webfs.components.common.InitServlet.detectWSPolicy(InitServlet.java:229) [classes/:?]
at com.agile.webfs.components.common.InitServlet.init(InitServlet.java:78) [classes/:?]




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Execute startup.sh to start File Manag


Changes

 

Cause

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