After Turn on Debug Logging no Entries Appear in 'User Log'
(Doc ID 2432936.1)
Last updated on FEBRUARY 03, 2019
Applies to:Oracle Utilities Customer Care and Billing - Version 188.8.131.52.0 and later
Oracle Utilities Framework - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
A user will elect to turn on debug logging, and when clicking 'show user log', no entries appear.
Log data is being written to server logs, but it is not possible to view the data from the UI.
The spl_web/service log file shows
This makes it impossible to debug and diagnose issues with configuration / scripting without access to the server to view logs.
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