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Pending Bill - ORA-00001: Unique Constraint (CISADM.SYS_C0080374) Violated - Insert Into CI_BILL_LOG (Doc ID 2433054.1)

Last updated on AUGUST 08, 2018

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.6.0.1.0 and later
Information in this document applies to any platform.

Goal

You are facing the below error while executing the pending bill creation. Issue doesn't pop up in every run, but still comes up at times.

ERROR (com.splwg.base.support.sql.PreparedStatementImpl) Error executing update for rawSQL:
  INSERT INTO CI_BILL_LOG (BILL_ID, SEQ_NUM, DESCRLONG, VERSION, LOG_DTTM, USER_ID) VALUES (?, ?, ?, ?, ?, ?) /* SQL for program 'com.splwg.base.program.sample.b.blg.ProgramCIPBBLGB_Impl', SQL name 'I_BILLLOG' */
 with 'integer' parameter named 'I-BILLLOG-ROW-IN-DATA.VERSION' to : '1' to indices: 4
 with 'FixedCHAR' parameter named 'I-BILLLOG-ROW-IN-DATA.USER-ID' to : 'SYSUSER ' to indices: 6
 with 'string' parameter named 'I-BILLLOG-ROW-IN-DATA.DESCR-VC' to : 'Bill created successfully' to indices: 3
 with 'integer' parameter named 'I-BILLLOG-ROW-IN-DATA.SEQ-NUM' to : '1' to indices: 2
 with 'FixedCHAR' parameter named 'I-BILLLOG-ROW-IN-DATA.BILL-ID' to : '038453755596' to indices: 1
 with 'dateTime' parameter named 'I-BILLLOG-ROW-IN-DATA.LOG-DTTM' to : '2018-07-07-02.00.16' to indices: 5

java.sql.SQLIntegrityConstraintViolationException: ORA-00001: unique constraint (CISADM.SYS_C0080374) violated
 

Solution

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