My Oracle Support Banner

CCB Dashboards Display Error on 'MDM Related To Do' (Doc ID 2433074.1)

Last updated on APRIL 16, 2024

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.6.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.6.0.1.0 version, ENV - Environment

Customer Care and Billing (CCB) Dashboards Display Error

When Navigating through Control center and searching for the customer info , We see the below error message on 'MDM Related to do' dashboard.

*MDM= Meter Data Management

 

 

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.