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GetOrderByKey Returns "[Error 4008] User not found" (Doc ID 2433117.1)

Last updated on AUGUST 10, 2018

Applies to:

Oracle Communications ASAP - Version 7.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : OSM 7.3.0. version, Network Element Processor

The following behaviour was observed:
For WO 'WL_NEOSFTN_167756', there is a soft error due to the following error from NE when passing user '514xxxxxxx' to the NE:

>> 115401.524:Connection handler localhost-23827:LOW :<>:
com.xxx.cartridge.network.wims.action.processor.QueryUserServiceAssignmentProcessor: (DEBUG) User Response Message : [Error 4008] User not found: 514xxxxxxx



Changes

 

Cause

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