Active Standby Shifts Missing From CDI Scheduling Gantt
(Doc ID 2433243.1)
Last updated on MARCH 27, 2019
Applies to:Oracle Utilities Mobile Workforce Management - Version 188.8.131.52.0 to 184.108.40.206.0 [Release 2.3]
Information in this document applies to any platform.
Active Standby Shifts missing from CDI Scheduling Gantt
Crew Shifts that are In Service are not showing on the Scheduling Gantt. Multiple Dispatchers have reported that Crews show for the regular day Shift, but when they start their evening Standby Shifts, they are never shown on the Gantt.
Work is still assigned and dispatched by ORS, the Crew Shifts just fail to show on the CDI.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!