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When Attempting To Open CP VMI Dashboard Errors - You have encountered an unexpected error (Doc ID 2433421.1)

Last updated on AUGUST 09, 2018

Applies to:

Oracle Collaborative Planning - Version 12.1.3.9.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3.9.2 version, User Interface VMI in SIT

Users are on 12.1.3 and have applied VCP 12.1.3.9.2 aka R12.SCP_PF.B.Delta.4 - Patch 22706126. They are unable to open the VMI Dashboard. When they try to open it, it errors

ERROR
-----------------------
Error Page
You have encountered an unexpected error. Please contact the system administrator fro assistance.

After following instructions in <note 2291240.1> users see the following detailed error message

Exception Details.
oracle.apps.fnd.framework.OAException: java.lang.NumberFormatException: For input string: ""
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:886)
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.processErrors(OAPageErrorHandler.java:1435)
at oracle.apps.fnd.framework.webui.OAPageBean.processRequest(OAPageBean.java:2752)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1979)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:559)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:441)
at _OA._jspService(_OA.java:213)
at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:390)
at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:734)
at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391)
at com.evermind.server.http.ServletRequestDispatcher.unprivileged_forward(ServletRequestDispatcher.java:308)
at com.evermind.server.http.ServletRequestDispatcher.access$100(ServletRequestDispatcher.java:68)
at com.evermind.server.http.ServletRequestDispatcher$2.oc4jRun(ServletRequestDispatcher.java:214)
at oracle.oc4j.security.OC4JSecurity.doPrivileged(OC4JSecurity.java:284)
at com.evermind.server.http.ServletRequestDispatcher.forward(ServletRequestDispatcher.java:219)
at com.evermind.server.http.EvermindPageContext.forward(EvermindPageContext.java:395)
at _OA._jspService(_OA.java:222)
at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:390)
at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26)
at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:429)
at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:642)
at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391)
at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:908)
at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:458)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:313)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199)
at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
at java.lang.Thread.run(Thread.java:745)
## Detail 0 ##
java.lang.NumberFormatException: For input string: ""
at java.lang.NumberFormatException.forInputString(NumberFormatException.java:65).... cut off to save space

No personalizations were found

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Attempt to open CP VMI dashboard
2. Error Occurs

Changes

 

Cause

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