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CompanyGuid Is Not Populated (Doc ID 2433493.1)

Last updated on AUGUST 09, 2018

Applies to:

Oracle Insurance Policy Administration J2EE - Version and later
Information in this document applies to any platform.


On : version, General

This error occurs when trying to navigate to a policy when in the Context Roles section of the Client Screen.

Should be able to navigate to a policy

The issue can be reproduced at will with the following steps:
Configure an Inquiry Screen at the policy level for a product/plan associated with a Group Customer
Notice that the AsInquiryScreen record for the policy level inquiry does not have the CompanyGUID populated - only the ProductGUID
Try to navigate to a policy using Context Roles on the Client Screen or using the Policy Search screen
Error occurs

The issue has the following business impact:
Due to this issue, users cannot access policies


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