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CompanyGuid Is Not Populated (Doc ID 2433493.1)

Last updated on AUGUST 09, 2018

Applies to:

Oracle Insurance Policy Administration J2EE - Version 10.2.0.29 and later
Information in this document applies to any platform.

Symptoms

On : 10.2.0.29 version, General

ACTUAL BEHAVIOR
---------------
This error occurs when trying to navigate to a policy when in the Context Roles section of the Client Screen.

EXPECTED BEHAVIOR
-----------------------
Should be able to navigate to a policy


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Configure an Inquiry Screen at the policy level for a product/plan associated with a Group Customer
Notice that the AsInquiryScreen record for the policy level inquiry does not have the CompanyGUID populated - only the ProductGUID
Try to navigate to a policy using Context Roles on the Client Screen or using the Policy Search screen
Error occurs

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot access policies

Cause

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In this Document
Symptoms
Cause
Solution
References


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