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Email Notification Not Sending Out To Supplier Contact Owner From PQM Objects (Doc ID 2433636.1)

Last updated on AUGUST 09, 2018

Applies to:

Oracle Agile Product Lifecycle Management for Process - Version 6.2.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 6.2.2.0 version, Global Spec Management

ACTUAL BEHAVIOR
---------------
Email Notification not sending out to Supplier Contact Owner from PQM objects.
In v6.2.0 and v6.2.3 it is possible to set supplier contacts as the owners of PQM issues/actions via adding them as members of a UGM group and setting that UGM group in the owner field on the workflow. In these versions when the action/issue is workflowed to the step with the UGM group as owner, the supplier can be chosen and an email notification is set out to them.

EXPECTED BEHAVIOR
-----------------------
Should be able too

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Try sending Email Notification to Supplier Contact Owner from PQM

Cause

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