Wrong Approver Gets Added and Unable to Be Removed (Doc ID 2434481.1)

Last updated on AUGUST 06, 2020

Applies to:

Symptoms

Wrong approver appeared when Change Order promoted to CCB.

Expected Behavior

Wrong approver should not be appeared

Steps to Reproduce:

The issue can be reproduced at will with the following steps: 

1. Log into Agile , go to Change order workflow
2. Choose "CCB" status, double the criteria,set Approver to $originator.
3. Log into web client, promote change order to CCB status. There appeared 2 users(user a, user b) the fields of "Approver",however, only user a is actual originator, don't know why user b appeared.
4. Click "Remove Reviewers" button, try to remove user b, but it doesn't succeed.

Changes

Cause

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