My Oracle Support Banner

Wrong Approver Gets Added and Unable to Be Removed (Doc ID 2434481.1)

Last updated on AUGUST 20, 2018

Applies to:

Oracle Agile Product Collaboration - Version 9.3.2.0 and later
Information in this document applies to any platform.

Symptoms

Wrong approver appeared when Change Order promoted to CCB.

 

Expected Behavior

Wrong approver should not be appeared

 

Steps to Reproduce:

The issue can be reproduced at will with the following steps: 

1. Log into Agile , go to Change order workflow
2. Choose "CCB" status, double the criteria,set Approver to $originator.
3. Log into web client, promote change order to CCB status. There appeared 2 users(user a, user b) the fields of "Approver",however, only user a is actual originator, don't know why user b appeared.
4. Click "Remove Reviewers" button, try to remove user b, but it doesn't succeed.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.