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Batch Installation for Patch 28193996 Failed with "ORA-01017: Invalid Username/Password; Logon Denied" Error (Doc ID 2434658.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Retail Merchandising System - Version 16.0.1 and later
Information in this document applies to any platform.

Symptoms

Batch installation for <Patch 28193996> failed with below error:

10:00:05 07/23/2018 Pre-patch check for DBSQL_RMS
10:00:05 07/23/2018 Validating database configuration
10:00:05 07/23/2018 Checking database status pd /@dsRMSAl1ias
10:00:07 07/23/2018 Failed to connect to database as /@dsRMSAlias
10:00:07 07/23/2018 ------- Start select 'UP' from dual output -------
ERROR :
ORA-01017: invalid username/password; logon denied
SP2-0751: Unable to connect to Oracle. Exiting SQL*Plus
10:00:07 07/23/2018 ------- End select 'UP' from dual output -------
10:00:07 07/23/2018 Unable to connect to DB, aborting
10:00:07 07/23/2018 Extra pre-patch config check for action DBSQL_RMS failed!
10:00:07 07/23/2018 pip aborting due to failed pre-patch checks
10:00:07 07/23/2018 ORPatch session completed with errors

Cause

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In this Document
Symptoms
Cause
Solution
References


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