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ASR Audit History Displaying Location IDs Instead of CLLI Codes (Doc ID 2434697.1)

Last updated on AUGUST 13, 2018

Applies to:

Oracle Communications MetaSolv Solution - Version 6.3.0 and later
Information in this document applies to any platform.

Symptoms

PROBLEM STATEMENT

ASR Audit History Displaying Location Ids

When CLLIs are changed on an ASR, the ASR Audit History displays the From and To Location IDs, rather than the CLLI codes.
Users need to be able to see the actual CLLI codes, as they do not have access to the back end to look up Location IDs

EXPECTED BEHAVIOR

Users expect the CLLI code to be displayed for the field

STEPS

The issue can be reproduced with the following steps:

1. In Service Request Search window - search for sample ASR order PON CNH00091501
2. Click Options in the main Menu and choose the option: Show ASR Audit/Supplement History
3. MSS displays for the TRANSPORT / MUXLOC form, the Previous and Modified Value Fields as Location_ID values, instead of the respective CLLI code

see in the following table the values marked as (◄◄◄)

Ver Form Name Field Name Ref Num Prev Fld Value Mod Fld Value Mod By Modified Date
AC CONFIRMATION EC VER     01 ILC937 9/5/2017 14:20:16
AC TRANSPORT MUXLOC NULL 20747        ◄◄◄
1228665      ◄◄◄
BWW173 9/1/2017 16:12:33
AC ADMIN RESPONSIBLE PA   IMPORT ILC937 ILC937 8/31/2017 11:46:17
AC ADMIN Organization     014 ASR_OM 8/31/2017 40:28:47

LOCATIONS

Location ID         CLLI CODE                Location Name
===============================================
20747                PTXXXX69                 PTXXXXR69
1228665            PTLXXXX69KCF         HYBRID WWWWWWW FW4500

 

BUSINESS IMPACT

Users need to be able to see the actual CLLI codes, as they do not have access to the back end to look up Location IDs


Changes

 

Cause

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