ASR Audit History Displaying Location IDs Instead of CLLI Codes (Doc ID 2434697.1)

Last updated on MARCH 16, 2019

Applies to:

Oracle Communications MetaSolv Solution - Version 6.3.0 and later
Information in this document applies to any platform.

Symptoms

PROBLEM STATEMENT

ASR Audit History Displaying Location Ids

When CLLIs are changed on an ASR, the ASR Audit History displays the From and To Location IDs, rather than the CLLI codes.
Users need to be able to see the actual CLLI codes, as they do not have access to the back end to look up Location IDs

EXPECTED BEHAVIOR

Users expect the CLLI code to be displayed for the field

STEPS

The issue can be reproduced with the following steps:

1. In Service Request Search window - search for sample ASR order PON XXXXXXXXXXX
2. Click Options in the main Menu and choose the option: Show ASR Audit/Supplement History
3. MSS displays for the TRANSPORT / MUXLOC form, the Previous and Modified Value Fields as Location_ID values, instead of the respective CLLI code

see in the following table the values marked as (◄◄◄)

Ver	Form Name	Field Name	Ref Num	Prev Fld Value	Mod Fld Value	Mod By	Modified Date
AC	CONFIRMATION	EC VER			01		9/5/2017 14:20:16
AC	TRANSPORT	MUXLOC	NULL	20747 ◄◄◄	1228665 ◄◄◄		9/1/2017 16:12:33
AC	ADMIN	RESPONSIBLE PA		IMPORT	ILC937		8/31/2017 11:46:17
AC	ADMIN	Organization			014		8/31/2017 40:28:47

LOCATIONS

Location ID         CLLI CODE                Location Name
===============================================
20747                PTXXXX69               PTXXXXR69
1228665            PTLXXXX69KCF         HYBRID WWWWWWW FW4500