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P6 Client Swaps Back And Forth Between The Projects And Resources Views. (Doc ID 2434960.1)

Last updated on AUGUST 20, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.2.13.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR:

P6 client repeatedly swaps back and forth between the Projects View and the Resources View rendering the application useless.


EXPECTED BEHAVIOR:

For P6 Professional works between different Views.

STEPS:

The issue can be reproduced at will with the following steps:

1.) Logon to P6.
2.) Open any Project.
3.) Close opened Project.
4.) Click Resources View, P6 client repeatedly swaps back and forth between the Projects View and the Resources View rendering the application useless.

BUSINESS IMPACT:

The issue has the following business impact:
Due to this issue, users cannot use client as expected.

Cause

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