Order can't be Closed on Supp Cancelling with a Pre-Order Provisioning Plan if Last Task Marked Not Required
(Doc ID 2435431.1)
Last updated on AUGUST 16, 2018
Applies to:Oracle Communications MetaSolv Solution - Version 6.2.0 and later
Information in this document applies to any platform.
After supp cancelling an order with a pre-order prov plan, order is not marked closed when the last task is marked as not required.
Steps to re-create the problem
1. Create PSR order
2. Assign pre-order prov plan
3. supp cancel the order
4. Mark all the task as not required.
5. Order does not get closed even though there are no tasks open.
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In this Document