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Order Can't Be Closed on Supp Cancelling with a Pre-Order Provisioning Plan If Last Task Marked Not Required (Doc ID 2435431.1)

Last updated on MARCH 21, 2019

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.0 and later
Information in this document applies to any platform.


After supp cancelling an order with a pre-order prov plan, order is not marked closed when the last task is marked as not required.

Steps to re-create the problem

1. Create PSR order
2. Assign pre-order prov plan
3. supp cancel the order
4. Mark all the task as not required.
5. Order does not get closed even though there are no tasks open.  




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