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Order Details Not Available In Context For Custom Menu When Particular Order Is Filtered Using Order Id And The Check Box Is Selected With OSM 7.3.0 (Doc ID 2435579.1)

Last updated on MARCH 28, 2019

Applies to:

Oracle Communications Order and Service Management - Version 7.3.0.0.0 to 7.3.0.0.0 [Release 7.3.0]
Information in this document applies to any platform.

Symptoms

Order details not available in context for custom menu when particular order is filtered and checked, this is how this issue can be seen

1. Deploy custom menu to print the order selected.
2. Login to OSM Task webclient, put the order id in the orderID Text box in the worklist and refresh the order.
3. Only one row will be displayed for the mentioned order Id.
4. Select the checkbox.
5. Right click on the custom menu which will display order details.
6. Order details are empty.

Note : Its working fine if the order filtered and not checked.
Its working fine if the order is not filtered with order Id and checked



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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