Bill Segment Fully Not Generating When Usage Transaction Requires Extra Setps
(Doc ID 2436233.1)
Last updated on FEBRUARY 03, 2019
Applies to:Oracle Utilities Customer to Meter Base - Version 184.108.40.206.0 to 220.127.116.11.0 [Release 2.6]
Information in this document applies to any platform.
With C2M 18.104.22.168, during Billing, when a Usage Transaction for a Usage Request does not proceed directly to either the Sent or Discarded state, you are left with a Usage Request in the BD-Processed state, and the Bill Segment in the Error state. This behavior is generally seen when the Usage Transaction either requires approval or when there are issues detected.
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