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Bill Segment Fully Not Generating When Usage Transaction Requires Extra Setps (Doc ID 2436233.1)

Last updated on AUGUST 16, 2018

Applies to:

Oracle Utilities Customer to Meter Base - Version 2.6.0.1.0 to 2.6.0.1.0 [Release 2.6]
Information in this document applies to any platform.

Goal

With C2M 2.6.0.1, during Billing, when a Usage Transaction for a Usage Request does not proceed directly to either the Sent or Discarded state, you are left with a Usage Request in the BD-Processed state, and the Bill Segment in the Error state.  This behavior is generally seen when the Usage Transaction either requires approval or when there are issues detected. 

Solution

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