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Error: "This page can't be displayed. Turn on TLS 1.0, TLS 1.1, and TLS 1.2 in Advanced settings and try connecting to again." Connecting To P6 (Web) Login Page After The URL Incorrectly Redirects From HTTP To HTTPS (Doc ID 2437722.1)

Last updated on MARCH 22, 2022

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.2.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to connect to the P6 (web) login page over a non-SSL protocol, the browser redirects to an SSL protocol and generates the following error on page preventing access to the application:

ERROR
-----------------------
This page can't be displayed.

Turn on TLS 1.0, TLS 1.1, and TLS 1.2 in Advanced settings and try connecting to again.
If this error persists, it is possible that this site uses an unsupported protocol or cipher suite such as RC4, which is not considered secure. Please contact your site administrator.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open a browser
2. Enter the P6 (web) non-ssl URL (ie, http://server:port/p6)
3. Note that the browser redirects to an SSL protocol with the noted error on page

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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