NMS Patch Installation Fails With "The preinstall program exited with an error."
(Doc ID 2437911.1)
Last updated on OCTOBER 31, 2018
Applies to:Oracle Network Management for Utilities - DMS - Version 220.127.116.11 to 18.104.22.168.0 [Release 1.12 to 2.3]
Oracle Utilities Network Management System - Version 22.214.171.124 to 126.96.36.199.0 [Release 1.12 to 2.3]
Information in this document applies to any platform.
On : 188.8.131.52 version, Installation
Attempt to install latest patch bundle is failing with this error:
Preparing to install ...
Running NMS prerequisite checks ...
Skipping prerequisite software checks...
Running the NMS installer ...
Logging to /home/build1203/tmp/network/install.log.
Performing pre-installation tasks.
Error! Install package (184.108.40.206.35) does not match the
service pack for the installed software (220.127.116.11.33).
The preinstall program exited with an error
Install package (18.104.22.168.35) does not match service pack for the installed software (22.214.171.124.33).
The issue can be reproduced with the following steps:
1. Set system up at 126.96.36.199B
2. Apply patch bundle 188.8.131.52.35
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