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Illegal userid or password Authentication of User for Native Request Failed ## with padding Errors (Doc ID 2438566.1)

Last updated on AUGUST 23, 2020

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 7.3.5.0.0 to 7.3.5.0.0 [Release 7]
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)
Oracle Financial Services Analytical Applications Infrastructure (OFSAAI)
Oracle Financial Services Profitability Management (PFT)
Oracle Financial Services Funds Transfer Pricing (FTP)
Oracle Financial Services Asset Liability Management (ALM)

Symptoms

On OFSAAI 7.3.5.0.0, the  OFSAA services are unable to authenticate an user authentication request both through the UI and through the backend ESIC call for batch execution.

All OFSAA services, ICC, Infrastructure server, router, am and messenger services were running when the issue occurred.

Workaround :Restarting the OFSAA engine fixes it.

ERROR

Errors noticed in the ICCserver log:


[10:28:10,732] - Request for validating userid and password for: <USER_ID>
[10:28:10,794] - Illegal userid or password: [SC:0][ST:0][SST:0][Oper:0][Version:0][EF:true][D:null][S:null][U:null][PT:0][P:null[S][SMSME.SMSLOGIN_MSG]]
[10:28:10,794] - Illegal userid or password: [SC:0][ST:0][SST:0][Oper:0][Version:0][EF:true][D:null][S:null][U:null][PT:0][P:null[S][SMSME.SMSLOGIN_MSG]]
[10:28:10,794] - Authentication of user for native request failed.
[10:28:10,794] - Authentication of user for native request failed.
[10:28:10,794] - Writing to native socket: ##ICC##I##-1##-4##Authentication of user for native request failed.## with padding
[10:28:10,794] - Writing to native socket: ##ICC##I##-1##-4##Authentication of user for native request failed.## with padding
[10:28:10,795] - Error writing to client.
java.net.SocketException: Socket is closed
  at java.net.Socket.shutdownOutput(Socket.java:1407)
  at com.iflex.fic.icc.iccal.iccserver.server.natives.NativeSocket.write(NativeSocket.java:206)
  at com.iflex.fic.icc.iccal.iccserver.server.natives.NativeSocket.write(NativeSocket.java:167)
  at com.iflex.fic.icc.iccal.iccserver.services.NativeServiceProvider.run(NativeServiceProvider.java:310)
[10:28:10,795] - Error writing to client.

Cause

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In this Document
Symptoms
Cause
Solution
References


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