Unable to View or Create a Transaction Within ReSA with Item Level Tax (IGTAX)
(Doc ID 2438805.1)
Last updated on OCTOBER 08, 2019
Applies to:Oracle Retail Sales Audit - Version 14.1 and later
Information in this document applies to any platform.
You cannot create a transaction within ReSA with Item Level Tax (IGTAX) as the detail does not appear on the Transaction Maintenance Window.
The issue can be reproduced at will with the following steps:
- Open ReSA.
- Go to the Transaction Maintenance Window.
- Open a transaction and notice that you cannot get to tax item detail and the user cannot enter any information.
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