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Russian Cyrillic Characters Display Incorrectly After XER Import with Oracle Database (Doc ID 2438863.1)

Last updated on FEBRUARY 01, 2021

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 15.1.0.0 and later
Primavera P6 Professional Project Management - Version 6.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.2.4.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When importing a .XER file with Cyrillic characters, the characters inside of P6 are changed to random characters such as the following: ÈÍÊ_Êàòåãîðèè ðèñêîâ

EXPECTED BEHAVIOR

The Cyrillic Characters should display in P6 correctly

STEPS

The issue can be reproduced at will with the following steps:
1. Import an .XER file that contains Cyrillic characters
2. After import and refresh, the characters display incorrectly

BUSINESS IMPACT

Due to this issue, users cannot continue their work due to the characters being turned to unreadable format

Cause

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In this Document
Symptoms
Cause
Solution


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