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Service Point identifier type is showing two drop down values for the same description ‘External Id’. (Doc ID 2439216.1)

Last updated on AUGUST 03, 2022

Applies to:

Oracle Utilities Meter Data Management - Version 2.2.0.2.0 and later
Information in this document applies to any platform.

Symptoms

Two External IDs are returned when searching in 360 by Address.

Steps to Recreate

  1. Go to Main menu - > 360 Search
  2. Search By Address
  3. Verify the drop down value for Service point identifier type
  4. Verify that there are two drop down values with the name ‘External Id’.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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