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DMS Livelink UI Not Able To Connect To The New SQL Server Database (Doc ID 2439403.1)

Last updated on OCTOBER 03, 2019

Applies to:

Oracle Insurance Istream - Version 6.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 6.3.0 version, IStream Document Manager

When attempting to change the SQL Server database from a shared environment to a dedicated VM (SQL Server version is same - 2008 R2),the following error occurs:

ERROR
-----------------------
IStream Document Manager Error: Error logging in. [Could not connect.]


Cause

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In this Document
Symptoms
Cause
Solution
References


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