Cycle_forward_daily Is Refunding Charge If Product Is Inactivated On Same Day
(Doc ID 2439689.1)
Last updated on SEPTEMBER 16, 2022
Applies to:Oracle Communications Billing and Revenue Management - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
On : 18.104.22.168.0 version, Subscription Management
One is executing the below scenario after upgrading from BRM 7.5 PS2 to BRM 7.5 PS21 :
- Create customer (credit_card payment type) with product with cycle_forward_daily event.
- Customer is charged $19.95 for the product and payment is collected of same amount.
- Inactivate product on same day by calling PCM_OP_SUBSCRIPTION_SET_PRODUCT_STATUS opcode.
- Refund of amount $-19.95 is generated.
In step 4, cycle_forward_daily charge is refunded if product is inactivated on same day. Why?
After resolving Question 1, refund is not applied on customer inactivation. But the new issue is, when the same product is re-activated, it is not applying the cycle_forward_daily charge again. Why?
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