Error: "Status Code = 505. Status Message = Field Null Value Is Empty, for Username: User_id" When Attempting to Update a User With the updateUser Web Service (Doc ID 2439698.1)

Last updated on JUNE 16, 2021

Applies to:

Symptoms

When attempting to update a user using Unifier Web Services method 'updateUser', the response contains the following error:

ERROR
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Status Code 505 - Field null value is empty, for username: user_id

STEPS
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The issue can be reproduced at will with the following steps:

1. Launch the Soap UI application.
2. Create a new project and point to the Unifier WSDL file.
3. Expand the web service 'updateUser'.
4. Populate the end point URL and execute the XML.

Cause

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