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Error: "Status Code = 505. Status Message = Field Null Value Is Empty, for Username: User_id" When Attempting to Update a User With the updateUser Web Service (Doc ID 2439698.1)

Last updated on JUNE 16, 2021

Applies to:

Primavera Unifier - Version to [Release 17.10 to 17.12]
Primavera Unifier Cloud Service - Version to [Release 17.10 to 17.12]
Information in this document applies to any platform.


When attempting to update a user using Unifier Web Services method 'updateUser', the response contains the following error:

Status Code 505 - Field null value is empty, for username: user_id

The issue can be reproduced at will with the following steps:

  1. Launch the Soap UI application.
  2. Create a new project and point to the Unifier WSDL file.
  3. Expand the web service 'updateUser'.
  4. Populate the end point URL and execute the XML.


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