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C2M Application Menu Has Duplicate Entries and Control Central link missing (Doc ID 2439753.1)

Last updated on MAY 31, 2024

Applies to:

Oracle Utilities Customer to Meter Base - Version and later
Information in this document applies to any platform.


In only one C2M instance for a customer, they notice that the Control Central link in the navigation bar (under the product name in the upper left) is missing, while several menu items are duplicated in the menu fly-out (e.g. Customer Information, Dashboards, Sync Request Outbound). 


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