Issue In Large Scorecard Export From OPPM 16.1.3 Version Using Internet Explorer 11
(Doc ID 2439756.1)
Last updated on NOVEMBER 23, 2020
Applies to:
Primavera Portfolio Management - Version 16.1.3.3 to 16.1.4.0 [Release 16.1]Information in this document applies to any platform.
Symptoms
On : 16.1.3.3 version, Scorecard Module
ACTUAL BEHAVIOR
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When customer try to export a large score card which has 14M output file in
IE11, customer could not see the "Export Settings" page in the pop up window.
Instead, it only shows a blank window. The file also end up exported an empty
file with name undefined-undefined.csv.
This does not happen when customer using Google Chrome browser.
EXPECTED BEHAVIOR
-----------------------
export large scorecard in IE11 should work
STEPS
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The issue can be reproduced at will with the following steps:
1. Login OPPM and go to scorecard window
2. Select large scorecard in the drop down list
3. Export this score card from Scorecard->Export menu
4. The pop up new window which should be Export Settings end up with a blank
page and the export result file end up with an empty file with name undefined-undefined.csv
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use IE11 to export large scorecard.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |