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The Slash and Double Quote Characters Display as Hex Strings or a Box Icon in Team Member Timesheet Notes (Doc ID 2440055.1)

Last updated on MARCH 05, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.2.12.0 to 16.2.15.0 [Release 16.2]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

In Timesheet Notes, the Hex string "&#x2F" is displayed instead of the slash ( / ) character in Timesheets, but displays as a slash in the other Note views.  A double quote ( " ) character displays as a square or box.

EXPECTED BEHAVIOR

The / and " characters should display normally in Timesheet Notes.

 

The issue can be reproduced at will with the following steps:
1. Go to Timesheets.
2. Select to View the Notes on the project.
3. See "&#x2F" where a / should be and a box where " should be.

Changes

 

Cause

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