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<ARG> Summary Report Displays Incorrect Over/Short and Counted Value If Till Opened With 0.00 Float Amount (Doc ID 2440260.1)

Last updated on JANUARY 10, 2020

Applies to:

Oracle Retail Point-of-Service - Version 14.0 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point of Service (RPOS) , Register summary report shows incorrect Over/Short and Counted values when till opened and closed with 0.00 float amount.

Steps to Reproduce :

Prerequisites:


1. AS_WS.CD_CL_TL_CNT (CountTillAtCloseCode), CD_OPN_FLT_CNT (CountFloatAtOpenCode) ,CD_CL_FLT_CNT (CountFloatAtCloseCode) must be set to 2 for the register.


2. AS_WS.FL_RCNL_TL = 1.

3. Blind Close = No in the application.xml

  1. Open a till with float amount 0.00.
  2. Complete a sale (For example item 1234 of Total $10.83 ) and Over Tender with Cash 50.00 (Change due 39.17).
  3. Enter Till ID and press Next.
  4. Select Yes on "Close till Confirm" dialog.
  5. Select Yes on "Remove Till Confirmation" dialog.
  6. Enter $0 as closing float amount and press Enter/Next.
  7. Press Next on "Select Tender" Screen .(Do not change Cash on Select Tender screen displayed while closing till).
  8. Select NO for Foreign Currency and complete till reconciliation.
  9. Select Daily Ops. > Register Close (F5).
  10. Select (F4) Admin > Login > (F5) Manager > (F2) Report > (F2) Summary > Register > Enter register > (F2) Print .


                 Summary Report

    7/12/18                           11:54 AM
    Store: 04241                 Register: 129
    Cashier ID: 0

    __________________________________________
    Starting Date: 10/17/17


              Till Summary for #: 001

    __________________________________________
    Open Float                                        0.01
    Closing Float                                     0.00
    Over/Short                                        (0.01)

    Tender Summary        Count         Amount

    Cash
    In                                         1         10.52
    Out                                       0          0.00
    Net                                                   10.52
    Counted                                             0.00    

    Over/Short                                         10.53     


    Totals (USD)
    In                                                    10.52
    Out                                                   0.00
    Net                                                   10.52
    Counted                                            0.00   

    Over/Short                                         10.53  

    __________________________________________

Cause

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In this Document
Symptoms
Cause
Solution
References


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