Cannot Cancel or Complete Activity in C2M if Activity not related to CCB Field Activity
(Doc ID 2440942.1)
Last updated on JUNE 16, 2021
Applies to:Oracle Utilities Customer to Meter Base - Version 18.104.22.168.0 to 22.214.171.124.0 [Release 2.6]
Information in this document applies to any platform.
Manually create a Disconnect Warning Activity for a Service Point (i.e. not related to a CCB Field Activity)
Outbound Communication is sent to MWM, where the task is completed and sent back to C2M as an Inbound Communication (I/B)
I/B Communication is created, but stays in the Pending status
Click the Validate button, a pop up error message is displayed with text 'not found'
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