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"MDM Next Scheduled Read Date" SA Characteristic Prevented Stopped SAs From Billing With Batch (Doc ID 2441379.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.3.0 to 2.4.0.3.0 [Release 2.4]
Information in this document applies to any platform.

Symptoms

Problem Summary
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For stopped SAs, closing bill segments were not generated after bill determinants (BD) were received if Next Scheduled Read Date SA characteristic exists.

Reproduce Steps
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1. Select a bill cycle containing the billing period to be used in testing. Freeze and Complete should be checked for that period.
2. Create an account using the Bill Cycle created above.
3. Create a stopped BD service agreement that starts and ends on the desired billing period (i.e. 02-01-2017 to 02-28-2017). Ensure that no scheduled read exists for the end date.
4. Submit a C1-BLACC batch job using the end of the desired billing period (i.e. 02-28-2017) as Batch Business Date to generate bill for the account.
5. Bill Segment in Error that is Awaiting bill determinants from MDM will be created. Submit a C1-USGDF batch job if the associated Usage is in Pending state (set the restrictToBusinessObject batch parameter to C1-UsageRequestCyclicalBilling).
6. Expect a response from MDM or mimic response by submitting XAI Inbound Request for Usage Request Update wherein the SA is skipped because no scheduled read for the period is found.
7.Usage will now be in Cancel status. Previously created bill and bill segment will be deleted.
The service agreement will now have a MDM Next Scheduled Read Date characteristic.
8. Submit a C1-BLACC batch job using the end of the next billing period as Batch Business Date (i.e. 03-31-2017).
9.Verify that no bill will be created. Expectation is that the closing bill segments will be generated for the stopped SA.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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