While Reconciling the Tils on the Registers an Unexpected Exception Error Is Received
(Doc ID 2441563.1)
Last updated on JUNE 30, 2021
Applies to:Oracle Retail Point-of-Service - Version 14.1 and later
Information in this document applies to any platform.
In Oracle Retail Point-of-Service (ORPOS), when the user tries to reconcile the till on the register, the ORPOS throws unexpected exception error, and the following error can be noticed in the Client log;
From back office, user is able to reconcile the till without any issue.
Steps to Reproduce:
1. From ORPOS, F2/Daily Ops.
2. F4/Till Options -> F3/Close, and follow the steps to close the till.
3. F6/Reconcile, ORPOS throws unexpected exception error.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!