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Control Central Navigation: Search By Field Defect (Doc ID 2441897.1)

Last updated on SEPTEMBER 23, 2022

Applies to:

Oracle Utilities Framework - Version 4.3.0.5.0 to 4.4.0.2.0 [Release 4.3 to 4.4]
Oracle Utilities Customer Care and Billing - Version 2.6.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.6.0.1.0 version, CNT - Control Central

Control Central Navigation: Search By Field Defect

Navigation of Search By field by using arrow keys are not responding properly. The search field has various criteria that the user can search via and is ordered:
o Name and Address
o Account ID
o Phone Number
o Person ID Type/Value
o Geo Type/Value

But for each arrow key pressed, the selection of the item in the dropdown list box are not in sequential order.

Cause

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In this Document
Symptoms
Cause
Solution
References


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