My Oracle Support Banner

Not Able To Create Matching Criteria For Workflow And It Shows Blank Criteria (Doc ID 2441898.1)

Last updated on JANUARY 16, 2020

Applies to:

Oracle Agile PLM Framework - Version and later
Information in this document applies to any platform.


On : version, Administration/Configuration

When attempting to create a new workflow,
the following error occurs.

Node 2473818 does not exist in the cache. It may have been deleted already.
com.agile.admin.client.value.AdminException: Node 2473818 does not exist in the cache. It may have been deleted already.
at com.agile.admin.server.ADictionary.getNodeByID(
at com.agile.admin.server.AdminSessionBean.getCriteriaNodes(
at com.agile.admin.server.AdminSessionBean_12crhl_EOImpl.__WL_invoke_1(Unknown Source)
at com.agile.admin.server.AdminSessionBean_12crhl_EOImpl.__WL_invoke(Unknown Source)
at weblogic.ejb.container.internal.SessionRemoteMethodInvoker.invoke(
at com.agile.admin.server.AdminSessionBean_12crhl_EOImpl.getCriteriaNodes(Unknown Source)
at com.agile.admin.server.AdminSessionBean_12crhl_EOImpl_WLSkel.internalInvoke1(Unknown Source)
at com.agile.admin.server.AdminSessionBean_12crhl_EOImpl_WLSkel.invoke(Unknown Source)
at weblogic.rmi.internal.BasicServerRef.invoke(
at weblogic.rmi.cluster.ClusterableServerRef.invoke(

The issue can be reproduced at will with the following steps:
1. On Java Client, go to Workflow Settings > Workflow
2. Click on "Create New" button and enter respective field values. Choose the "Matching Criteria" field. It shows blank even though criteria exist
3. Also not able to create new criteria and assign as Matching Criteria to the Workflow.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.