Billing Care: Bookmark The Landing Page & Click On It, The Page Doesn't Open And It Displays Blank
(Doc ID 2441912.1)
Last updated on MARCH 21, 2019
Applies to:Oracle Communications Billing and Revenue Management - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
On Oracle Communications Billing and Revenue Management(BRM), 184.108.40.206.0 version, Billing Care
It is observed that if one Bookmark the landing page of Billing Care and click on it, the page doesn't open. It displays blank.
- Login to Billing care using url
- Bookmark the landing page (home page), let the session be active
- Try to open bookmark page in new window, it will open up without credentials. It is working as expected as the session is still active
- Logout from the above page and open the bookmark homepage link again. It gives blank page rather it should ask for login credentials
It displays blank page when trying to open the bookmark homepage link of Billing Care
It should display the login page and ask for credentials rather than giving blank page.
Here the workaround is to refresh the page and it will take you to login page.
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